The boss tells the employees that they will be fired if they do not pass the "qualification and loyalty test." This is the first time that the boss has fired an employee, and it is clear that he is trying to do so for the sake of the company's reputation. The boss then praises one person and criticizes another. He says that the head of the customer service department should have handled the complaint properly instead of letting it spread to the entire company. He also praises the manager of the logistics department for not giving in to temptation of money or relationship. The manager praises the staff for their hard work and loyalty, and the boss congratulates them on their success. He then warns them not to show their smiles to him from now on, as his wild side will turn on them.