In this chapter, we learn that many false rumors have been spread about Mr. Liu, and that his reputation has been severely damaged. The best way to deal with this problem is to get rid of all the rumors, which will only increase the public's interest in the matter. The only way to do this is to ask the PR department to get the media to delete all of the negative remarks about the man. The PR department should hang up the phone and ask the pr to do the same. He says that he can handle the situation himself and that he will discuss the matter with his boss. He adds that he is not the only person to make up stories, but that some stories are founded and some are based on false information. He warns that if the rumors continue to spread, he will make sure that the person who spread them will regret it.